Thanks for shopping at J Paper!
If you are not entirely satisfied with your purchase, we're here to help.
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return:
-Your item must be unused and in the same condition that you received it.
-Your item must be in the original packaging.
-Your item needs to have the receipt or proof of purchase.
-All returns are subject to a 20% restocking fee
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card.
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are not refundable. If you receive a refund, the cost of return shipping will be deducted from your refund
If you have any questions on how to return your item to us, contact us at
Items Not Eligible
Any item that has been personalized
How To Return Your Item
Please package the items just as it was sent to you and mail it back to:
1033 Kane Concourse
Bay Harbor Islands, Florida 33154